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scales of justice Legal stuff

Who are we?

Company Name:
Midshires Marketing Ltd

(Formerly Severnside Marketing Ltd)

Registered Office Address:
60 Burton Manor Road, Stafford, ST17 9PR

Telephone:
01785 251274

VAT No:
838603414

 

Your confidentiality:
We have been caring for our clients confidentiality for years before anyone thought about making it a legal issue. To us it's called professional standards. As Members of the Chartered Institue of Marketing we are bound to work according to their professional standards in all things.

We also adhere to the Information Commissioner's rules when dealing with your data:

The Data Protection Act gives individuals the right to know what information is held about them. It provides a framework to ensure that personal information is handled properly.

The Act works in two ways. Firstly, it states that anyone who processes personal information must comply with eight principles, which make sure that personal information is:

  • Fairly and lawfully processed
  • Processed for limited purposes
  • Adequate, relevant and not excessive
  • Accurate and up to date
  • Not kept for longer than is necessary
  • Processed in line with your rights
  • Secure
  • Not transferred to other countries without adequate protection

The second area covered by the Act provides individuals with important rights, including the right to find out what personal information is held on computer and most paper records.

If your company image is important to you, and it should be, check out your customer service.

Some mystery shopping could help you find out how you treat your customers. Bad customer service all to common, is a massive drain on profits, and can be inproved with a little training.

Contact us now